Is your yarn hand-dyed?

Yes! All yarn is hand-dyed by me in small batches.

Will my yarn look exactly like the pictures?

Since each skein of yarn is hand-dyed, no two are 100% identical. I do my best to match the colors as accurately as possible, but small variations are part of what makes hand-dyed yarn unique.

What are dye lots?

A dye lot is a group of yarn that is dyed together in the same process. If you want several skeins that match as closely as possible, it is recommended to choose from the same dye lot, which will always be clearly marked in the product options.

What are “Beta Drops”?

Beta Drops are fully functional products that may have minor visual variations. Think of it like a game in beta – still functional and loved, but at a lower price while I fine-tune future releases.

Are your patterns beginner-friendly?

Each pattern is clearly marked with a difficulty level. Some are suitable for beginners, while others are better suited for advanced crafters.

How do I receive my digital pattern?

Digital patterns are available as an instant download after purchase. You will also receive an email with access to your files.

May I sell products made from your patterns?

Yes, small-scale sales of handmade products are allowed, as long as Slip’N’Stitch is credited as the designer. The patterns may not be shared, copied, or resold.

Do I receive updates if a pattern changes?

Yes! If a pattern is updated (e.g., with clearer instructions or extra pictures), you will automatically receive an email with the latest version at no extra cost.

Tilbyder du specialbestillinger eller bestillingsarbejde?
Ja, specialbestillinger tilbydes lejlighedsvis, afhængigt af tilgængelighed og arbejdsbyrde.

Hvilken slags specialbestillinger kan jeg anmode om?
Specialbestillinger kan omfatte:

• Hæklede eller strikkede genstande
• Gobeliner
• Udvalgte håndlavede produkter inspireret af fandoms eller temaer

Tilgængelighed og omfang varierer, og ikke alle anmodninger kan accepteres.

Hvordan anmoder jeg om en specialbestilling?
Når specialbestillinger er åbne, vil instruktioner blive delt på hjemmesiden eller sociale kanaler. Alle anmodninger behandles individuelt.

Hvor lang tid tager specialbestillinger?
Specialfremstillede varer tager længere tid end færdige varer. Tidsfrister afhænger af kompleksitet og nuværende arbejdsbyrde og vil blive diskuteret, før ordren bekræftes.

Kræver du et depositum for specialbestillinger?
Ja. Specialbestillinger kræver et ikke-refunderbart depositum, før arbejdet påbegyndes, for at sikre din plads og dække materialer og tid.

Kan specialbestillinger annulleres eller returneres?
Da specialfremstillede varer laves specifikt til dig, er de generelt ikke-refunderbare og kan ikke returneres, når arbejdet er påbegyndt.

Kan du genskabe en genstand nøjagtigt?
Jeg tilstræber at matche anmodede designs så tæt som muligt, men håndlavede genstande varierer naturligvis. Nøjagtige kopier kan ikke garanteres.

*Slip’N’Stitch forbeholder sig retten til at afvise specialanmodninger, der ikke stemmer overens med brandet, tidsplanen eller gennemførligheden.

When will products be restocked?

Physical products are released in monthly drops, as everything is made or dyed in small batches. Dates are announced via social media and newsletter.

Do you ship internationally?

Shipping options are shown at checkout and may vary depending on location and product.

How long does it take to ship my order?

Ready-to-ship products are dispatched within the processing time stated on the product page. Pre-orders and made-to-order products have a longer processing time, which is always clearly indicated.

Do you offer returns or exchanges?

As the products are handmade or digital, returns are handled individually. If a problem arises, please contact me – I always do my best to help.

What if there's a problem with my order?

If your order arrives damaged or incorrect, please contact me as soon as possible with photos and your order number so we can find a solution.

How do I stay updated?

Sign up for the newsletter or follow me on social media for updates, sneak peeks, and new drops.

How do I contact you?

You can contact me via the contact form on the website or through my social media. I run the business alone, but I always respond as quickly as possible.